Placing an order for an à la carte concierge service or item does not guarantee availability (especially in the case of early check in or late check out requests). Collecting payment at the time of submitting a request allows the GuestSpaces team to confirm and fulfill your request as quickly as possibly when available. Requirements and information about individual services can be found on the corresponding checkout page and must be observed in order for item or service requests to be completed.

If an item or service is not available, you will be notified via email and a full refund will be issued.

Please contact info@guestspaces.com with any questions you may have about à la carte concierge services.